About Bolna

Bolna serves as a comprehensive platform that enables users to create, implement, and oversee voice-based AI agents. It is specialized in automating calls and tasks by developing intelligent agents capable of engaging in intent-focused conversations across different languages. These agents are adept at handling pauses and interruptions typical in human dialogues and have an unlimited memory capacity to remember past interactions for a personalized conversational experience. The platform provides a range of in-house and open-source models for users to explore and select the most appropriate one for their requirements. AI agents created on Bolna can replicate human voices to offer more authentic and lifelike interactions, excelling in activities like comprehension of customer needs, appointment scheduling, automating initial interviews, and conducting candidate screenings, as well as engaging in dynamic conversations for lead qualification. They can also be utilized innovatively for personal or entertainment objectives and have the potential to transform customer service processes by overseeing queries, troubleshooting, and other support activities. These agents can be leveraged for streamlining customer conversations, such as managing EMI collections and defaulter control across insurance and lending industries. Bolna is scalable, enabling the efficient handling of large-scale human-like conversations, making it beneficial for businesses and organizations of various sizes and types. For additional support in utilizing the Bolna platform, users can access comprehensive documentation.